Customer Success Story

Empowering Success
with Dr.Morepen

Since 2010, EssentialSoft Technologies Pvt. Ltd. and Dr. Morepen OTC have built a strong alliance. What began as a software engagement has evolved into a strategic partnership, delivering real-time insights, data-driven decisions, and enhanced customer engagement across India.

100K+

Retail Outlets

2024

Nationwide Launch

18+

Years of Excellence

Real-time Analytics
Sales Automation
Mobile SFA

About the Client

Dr. Morepen OTC, launched in 2001, is dedicated to placing โ€œhealth in your hands.โ€ Known for its wide range of health and wellness products, the brand empowers individuals with accessible, quality healthcare solutions that align with modern lifestyles.

Challenges That Sparked Innovation

Before partnering with EssentialSoft, Dr. Morepen faced:

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Lack of centralized visibility into sales data

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Difficulty tracking order status

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No accurate way to measure field team performance

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Inability to monitor repeated customer behavior or product demand trends

Manual Processes
Data Silos
Limited Visibility

A Legacy of Innovation & Trust

Since 2010, our collaboration has grown into a foundation of real-time innovation.

Innovation

Always adapting technology to drive smarter OTC growth.

Trust

14+ years of consistent collaboration and mutual success.

Growth

Turning data into strategies that scale nationwide.

The EssentialSoft Solution

Tailored Sales Force Automation that transformed operations

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Mobile SFA Application

Custom-built mobile solution providing sales teams with instant access to critical data

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Seamless ERP Integration

Complete integration with existing systems for unified operations

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Real-time Analytics

Instant access to performance metrics and market insights

Transformative Results

Measurable impact across all key performance indicators

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45%
Increase in Sales Efficiency
Enhanced productivity through real-time data access
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60%
Faster Decision Making
Instant insights enabling quick strategic decisions
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100%
Nationwide Coverage
Successful expansion from regional to national deployment
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100K+
Connected Outlets
Seamless integration across entire distribution network
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"EssentialSoft's SFA solution has been a game-changer for our operations. The real-time data access and seamless ERP integration have significantly improved our sales efficiency and decision-making capabilities. We're excited about the continued partnership and future innovations."
Rajesh Kumar
Sales Director, Win Healthcare

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