Welcome to the EssentialSoft Technologies Pvt. Ltd. website. By accessing or using our website, mobile applications, or associated services, you agree to be bound by these terms and conditions. Please read them carefully.
By accessing or using EssentialSoft's software applications, you agree to these terms and conditions. If you do not agree, please refrain from using our applications.
EssentialSoft Technologies Pvt. Ltd. owns the intellectual property rights for all material on this website. You may view and/or print pages for your own personal use, subject to restrictions set in these terms and conditions.
You must not use our website in any way that causes damage to or impairment of the website.
You must not use our website for unlawful, illegal, fraudulent, or harmful purposes.
You must not use our website to copy, store, host, transmit, use, publish, or distribute any malicious computer software.
Any material you send to this website will be considered non-proprietary and non-confidential. We have the right to use, copy, distribute, and disclose to third parties any material for any purpose.
EssentialSoft Technologies Pvt. Ltd. respects your privacy and ensures the safety of your personal information. By using our services, you consent to the collection and use of your personal information as described in our Privacy Policy.
Our website may use cookies to enhance the user experience. Cookies do not link to personal information and are used to authenticate login, enable security features, and improve website functionality.
To maintain precision in attendance marking and facilitate effective communication, our app requires access to your device's location. This ensures attendance can only be marked when the user is within the designated work area.
Our app uses camera functionality for marking attendance through a selfie. This ensures secure identity verification. Images are processed securely and are not stored beyond the necessary timeframe required for attendance verification.
You can grant or deny access to camera and location services through your device settings. Denying these permissions may impact certain app features.
We prioritize data security and confidentiality. All collected data, including images and location information, is subject to stringent security measures to prevent unauthorized access or misuse.
All confidential information disclosed by the customer to EssentialSoft Technologies Pvt. Ltd. shall be received in confidence. We undertake all necessary steps to ensure the secrecy of the confidential information and restrict access to employees who need to know to engage.
The following services are covered by this agreement:
Manned telephone support
Monitored email support
Remote assistance using a remote desktop or VPN<
Planned or emergency on-site assistance (extra costs apply)
Customers are responsible for:
Payment for all support costs at the agreed interval
Availability of customer representatives when resolving service-related incidents or requests
Support is available as follows:
Telephone support: 10:00 a.m. to 6:00 p.m. Monday – Saturday (excluding holidays)
Email support: 10:00 a.m. to 6:00 p.m. Monday – Saturday (excluding holidays)
Emails received outside office hours will be collected but no action can be guaranteed until the next working day. Onsite assistance is available within 7 working days (additional costs apply).
EssentialSoft Technologies Pvt. Ltd. will respond to service-related incidents and requests as follows:
High priority: 0–12 hours (during business hours)
Medium priority: Within 24 hours
Low priority: Within 5 working days
Upon termination, EssentialSoft will provide a SQL database backup. You may stop using the service at any time, but no refunds will be issued. EssentialSoft reserves the right to terminate your account for unpaid or overdue payments.
For any queries or clarifications, please contact us:
Thank you for choosing EssentialSoft Technologies Pvt. Ltd. We look forward to a successful collaboration.
